Financially driven Core Expertise

Introducing new services in a changing market with the existing or upcoming competition is a risk. It is important to price existing or new services competitively and, where possible, to bundle them in order to increase loyalty. It is, therefore, necessary to have a plan for the next 3 years that describes your strategy.

Such a plan – bases on market demands – should address and align HR, technology, commerce, finance, and regulatory affairs.

Such a 3-year plan can serve various purposes:

The alignment of C-level on trends in telecom in general and your company in particular.
The alignment of C-level on Objectives, Goals, Tactics, and Timing.
Clear communication with various stakeholders.

ITE Services can support you with experienced consultants with local knowledge on every aspect. Our output consists of an Integrated Technical and Commercial Roadmap with a sound Financial Outlook.

Key Strategic areas include:

Commercial Strategy

From reactive to pro-active Sales
Triple and quadruple-play and bundling
Smart pricing
Multi/omnichannel Sales & Marketing

Business Strategy & Planning

Analysis of the current situation
Formulating trends in telecom
Preparing a clear and aligned vision
Drafting an end-to-end roadmap to realize this vision

Operational Excellence

Simplification/Standardisation
Root Cause Analyses/Systems Thinking
Problem Management (ITIL)
Lean Six Sigma
Customer-Centric
Cost engineering
Quality Management
Supply Chain Management
The difficult choose between Operational Excellence, Customer Intimacy and Product Leadership
KPI’s/Service Level Agreements/NPS

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