Financially driven Core Expertise
Introducing new services in a changing market with the existing or upcoming competition is a risk. It is important to price existing or new services competitively and, where possible, to bundle them in order to increase loyalty. It is, therefore, necessary to have a plan for the next 3 years that describes your strategy.
Such a plan – bases on market demands – should address and align HR, technology, commerce, finance, and regulatory affairs.
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Such a 3-year plan can serve various purposes:
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The alignment of C-level on trends in telecom in general and your company in particular.
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The alignment of C-level on Objectives, Goals, Tactics, and Timing.
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Clear communication with various stakeholders.
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ITE Services can support you with experienced consultants with local knowledge on every aspect. Our output consists of an Integrated Technical and Commercial Roadmap with a sound Financial Outlook.
Key Strategic areas include:
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Commercial Strategy
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From reactive to pro-active Sales
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Triple and quadruple-play and bundling
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Smart pricing
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Multi/omnichannel Sales & Marketing
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Business Strategy & Planning
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Analysis of the current situation
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Formulating trends in telecom
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Preparing a clear and aligned vision
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Drafting an end-to-end roadmap to realize this vision
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Operational Excellence
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Simplification/Standardisation
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Root Cause Analyses/Systems Thinking
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Problem Management (ITIL)
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Lean Six Sigma
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Customer-Centric
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Cost engineering
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Quality Management
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Supply Chain Management
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The difficult choose between Operational Excellence, Customer Intimacy and Product Leadership
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KPI’s/Service Level Agreements/NPS